Privacy Policy

We collect contact information.

This may include your name, address, telephone number or e-mail address. For example, we might collect this Personal Information if you sign up for an online account or purchasing.

We collect account information.

We collect information in order to provide you with an account, including email address and password, in addition to name and contact information.

We collect payment information.

For example, we may collect your credit card number, billing and shipping address when you buy merchandise.

We collect Personal Information you submit or post, or when you contact us.

We may collect Personal Information you post in a public space on our Platform, such as when you leave a product review. We may also collect Personal Information when you send us a message through the “Contact” page, use a “wish list,” use live chat.

We collect Personal Information about your purchases.

We may collect Personal Information about the purchases you make online or in stores. This could include the products you purchased and their prices. We also collect information about the services you have purchased.

We collect device information.

For example, we may collect the type of device you use to access our Platform. We may also collect your device identifier, IP address or mobile operating system.

We collect location information.

For example, we may collect precise location information from your device. This may include information about your exact location when you use our Platform.

We collect other Personal Information.

If you use our website, we may collect information about the browser you’re using. We might look at what site you came from, or what site you visit when you leave us. We might look at how often you use the app and where you downloaded it. We may also collect information such as survey responses when you are responding to a survey, or other information that you provide to us.

 

 

WE USE PERSONAL INFORMATION AS WE DESCRIBE.

 

We use information to provide our products and services.

We use Personal Information to provide our Platform, products, features, and services to our customers. This may include using Personal Information for customer support, to manage our relationship with you, to provide you recommendations and personalizing your experience, to fulfill your orders and requests.

We use Personal Information to improve our understanding of your interests and concerns, and improve our Platform, products, and services.

We may use your Personal Information to make our Platform, products, and services better. We may use your Personal Information to customize your experience with us and to tailor our marketing activities to fit your needs and interests.

We use Personal Information to process your order and respond to your requests or questions.

For example, we use your Personal Information to process your order and ship items. Or, we may use your Personal Information to send you information you request. In addition, we may use your Personal Information to provide you with our Connected Product services.

We use Personal Information for security and legal purposes.

We may use Personal Information to protect our company, our customers, our associates, and our Platform. For instance, we and/or our service providers use Personal Information to prevent and protect against consumer fraud and violations of the Terms of Purchase, including through proxy, spoofing, and copy/paste detection, information obtained from third parties, transaction data, and visits to the Platform. Suspected fraud or violation of the Terms of Purchase may result in denial of purchase and/or legal action. We also use Personal Information to collect and enforce accounts.

We use Personal Information for marketing purposes.

For example, we may use your Personal Information to contact you about new products and special offers we think you'll find valuable, or to subscribe you to the newsletter at your request. These might be third party offers or products we think you might find interesting. We and our partners may engage in interest-based advertising using Personal Information gathered across multiple websites, devices, or other platforms. We may call you, or send you emails or text messages. We may also use other means as they are developed.

We use Personal Information to administer or communicate with you about your account or our relationship.

We may contact you about changes to our Platform or about service updates. We may also contact you about feedback or about this Policy or our Platform Terms.

WE MAY SHARE PERSONAL INFORMATION WITH THIRD PARTIES.

We will share Personal Information with third parties who perform services on our behalf.

For example, we share Personal Information with vendors who send emails for us. We may also share Personal Information with service providers that help us operate our Platform or run promotions. This may include third parties who assist with payment processing, or for storage purposes.

We may share your Personal Information with our parent and affiliated companies.

For example, we may share Personal Information for reasons including internal audit, management, billing or administrative purposes and to provide you with the same level of services around the world. This includes future subsidiaries or affiliates.

We may share Personal Information with our business partners, including for marketing and analytics.

For example, we will share Personal Information with third parties who jointly sponsor an event or promotion with us. We may also share information with third-party marketing and advertising partners to understand how our Platform is used, and to serve you advertising based on your interests. Our third-party partners may receive information about your use of our Platform by placing cookies, as described above.

We will disclose your Personal Information if we think we have to in order to comply with the law or to protect ourselves.

For example, we will share your Personal Information to respond to a court order or subpoena. We may share it if a government agency or investigatory body requests. We might share your Personal Information when we are investigating potential fraud.

This might include fraud we think has happened during a sweepstakes or promotion.

We do not and will not sell your Personal Information to third parties.

We may share your Personal Information to third parties as disclosed in this Privacy Policy, but we do not, and will not sell your Personal Information to third parties.

We may share your Personal Information for other reasons we may describe to you, or at your request.

When sharing Personal Information with third parties, we generally require and expect that they only use or disclose your Personal Information as necessary to effectuate the purpose and uses described.

 

 

We use standard security measures.

The Internet and information storage are not 100% secure. We cannot guarantee that any of your Personal Information stored or sent to us will be completely safe. We encourage you to use caution. We use reasonable procedures and practices to safeguard Personal Information under our control. A username and a password are needed to access certain areas of our Platform. It is your responsibility to protect your username and password.

To the maximum extent allowed by applicable law, you agree and acknowledge that Lady K. will not be liable or responsible if any information about you is intercepted, accessed, and/or used by an unintended recipient.